RUN LDN

Support

RUN LDN plans green running routes in London on your iPhone and runs them on your Apple Watch.

Contact

Email runldn@marc.ly. The quickest way is Report a problem in the app's Settings: it starts an email with the ID of your last route request, the app version and your iOS version, so we can find the route you mean. Say where you were and what you expected.

Common questions

Do I need an account?
No. There is no sign-in.

Where does it work?
Within Greater London. A start or finish outside it gets "Start is outside the routing area (Greater London)".

Do I need an Apple Watch?
No. You can plan, compare and save routes on your iPhone alone. The Watch adds turn taps, off-route warnings, live pace and heart rate, and saves your runs to Apple Health.

How do I get a route onto my Watch?
Install RUN LDN on your Watch (from the Watch app on your iPhone, or the App Store on the Watch), then open a route on the iPhone and tap Send to Watch. The route appears in the list on the Watch and stays there, so you can run without your iPhone.

The route did not reach my Watch.
Keep both devices near each other with Bluetooth on, open RUN LDN on the Watch, and tap Send again on the iPhone. Transfers can take a minute.

What do the taps mean?
Before each turn the Watch taps your wrist, with one pattern for left and another for right, repeated for a sharp turn or a U-turn. If you are more than about 40 m from the route for 10 seconds, it plays a warning and shows "Back to route" with the distance and the direction to go. At the finish it says "You're there".

My run is not in Apple Health.
The Watch asks for Health access the first time you start a run. If you said no, allow RUN LDN in the Health app on your iPhone (Profile > Apps), or on the Watch in Settings > Health. The run summary says whether the run reached Health, with Retry if it did not.

Planning says the server is busy, or asks me to wait.
The route server limits how many routes can be planned at once and how many each connection can ask for in a few minutes. Wait for the time shown and try again.

What do the colours on the map mean?
Lime is green running: parks, water and paths. Grey is quiet streets. Coral is main roads.

How is "green" worked out?
It is the share of the route through parks and beside water, with other paths counting in part, from OpenStreetMap data. Pavements beside roads count as streets, not green.

Privacy
See the privacy policy: https://runldn-api.onrender.com/privacy

Map data

Routes are planned from OpenStreetMap data, © OpenStreetMap contributors, available under the Open Database Licence (openstreetmap.org/copyright). Maps in the app are Apple Maps.